Do anyone know of a way for users to be able to send a WOL via their login to the service desk. We would like users to be able to create a VPN session via their home machine and be able to wake their office PC by logging into the service center. As we run flexi time we have no idea when a user will be online but want to make sure that if they are not online their pc is off. Has anyone managed this perhaps a helpdesk rule triggered by a new ticket being raised by the user?

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Answer this question or Comment on this question for clarity



Sorry i understand not right.

Would you like to start the officepc or would you like to open a new ticket which contains for example : "VPN-USER XY WILL WORK" ?


Answered 11/21/2013 by: Johnzko
Orange Senior Belt

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We use SplashTop so that users can wake their own computers.

Answered 12/04/2013 by: pcooper
Senior White Belt

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