Hi Folks ,
Currently our K1000 appliance is at version 9.0 , our agent version is 7.2.0 .
Planning to upgrade all agents to version 9 , is it best practice to skip version 8.1 and directly upgrade version 9 ?
Kindly suggest !!
This is no problem.
Since an agent installation is a full installation with an uninstall of the old agent this is no problem.
To do so go to Settings | Provisioning | Agent Updates and upload the agent-kbin from the download page.
After the upload enable it and choose all devices (or the labels you want to do so) and let it go.
During the next check in the agents will be updated step by step. This means not all agents may updated directly with the first check in but over the next check ins.
Especially if you use replication shares and the agents are not yet updated.