agent fail due to .net

So my first agent installation is failing saying that the system is missing .net 1.1. The box is has .net 4, on W7 64. Do I really need to install an older version of .net? I thought each version contained everything you needed from the previous.

[11/05/10 08:37:23 AM] Begin provisioning...
[11/05/10 08:37:23 AM] Executing Windows platform provisioning.
[11/05/10 08:37:23 AM] Probing tcp ports for accessibility.
[11/05/10 08:37:23 AM] Port 139 [netbios-ssn] open.
[11/05/10 08:37:23 AM] Port 445 [microsoft-ds] open.


[11/05/10 08:37:39 AM] Executing remote communications:

Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$


Creating service
Opening pipe to service
Sending commands
Sending login credentials
[MSGCODE: 000] Begin agent_provision.bat processing.
[MSGCODE: 064] Detected 64-bit platform
[MSGCODE: 066] .NET 1.1 not found. Enable install on 64 bit systems or preinstall prior to provisioning KBOX agent.
[MSGCODE: 002] KBOX Agent is not installed.
[MSGCODE: 092] AMP is not connected.
[MSGCODE: 095] KUID file not written by kinstaller.
[MSGCODE: 100] agent_provision.bat exiting.
exit code: 0Removing service
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$


End of remote communications.

[11/05/10 08:37:39 AM] End provisioning run.

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Answers (5)

Posted by: chrisgrim 12 years ago
Senior Purple Belt
The good news is that the upcoming 5.2 release will rid us of our .NET dependencies once and for all. In the mean time, we continue to require .NET 1.1 as we have seen inconsistent behavior with newer .NETs that we could never pinpoint, and that would go away if we installed .NET 1.1. You might be able to run the kinstaller.exe directly on systems with newer versions of .NET, but it is an unsupported configuration, and support will ask you to install .NET 1.1 if there is any issue with agents.
Posted by: lquattrochi 12 years ago
Yellow Belt
Thanks for the quick reply. I will try running it manually on the client (although obviously that's non-starter in the long term). All of my W7 boxes have .net 4. Is there an eta on release of 5.2? Does the current version work consistently on .net 3.5?
Posted by: lquattrochi 12 years ago
Yellow Belt
After speaking with support I was told that 5.2 is due in December. In addition, you can actually deploy .net 1.1 during the agent provisioning process. I just needed to check the box to deploy .net 1.1 to x64 machines in the advanced options.
Posted by: dchristian 12 years ago
Red Belt

Just be careful when deploying .net to x64 machines running ASP.net.

It is a known Microsoft issue that .net will override ASP.net on web servers.
Posted by: mattpenner 11 years ago
Senior Yellow Belt
It's 7/13/2011. Still no 5.2 agent update? We are on the latest 5.1.38724 and still have this error when attempting to push the agent out to a newly built Win Server 2008 R2 box with .Net 4.
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