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Supporting Mac Question


Agent 6.3 OS X 10.10 Platform not supported or subscribed

09/08/2015 1354 views
Kace is not patching OS X 10.10 getting a completed status with message platform not supported or subscribed.   I check the patching label subscription  and 10.10 is selected.
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Did you select 10.10 in your patch subscription?
Answered 09/08/2015 by: jknox
Red Belt

  • Yes. Thats the strangest thing. Maybe i am missing something but what else could it be?
  • I figured it out. I was selecting 10.10 on our patching label. Which doesn't have any effect. The correct place to select 10.10 is under Subscription. Sorry for the misunderstanding. Thank you for your help.

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