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KACE Product Support Question


After restarted the server my application K1000 is not available in the network.

08/21/2018 431 views
Hi all!

Please, I restarted my Kace server in the last weekend, and my K1000 is not avaliable in the browser, is like the server is out of my network. I cann't ping or access throug the network, only directly.

In the direct access in the server configuration is all ok, IP/Gateway/Mask/DNS. the network cable is working too.

I dont have any Idea about this issue... 

Anybody can help me?

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All Answers

1
is your appliance physical or virtual? that sounds like a NIC problem
Answered 08/22/2018 by: RandomITdude24
Third Degree Blue Belt

1
which version are you running? (6.2 or 9.0 or similar)
is this a virtual or physical one?
if virtual: what hypervisor (ESXi or W2k8R2 Hyper-V or similar)
can you login into the local console using konfig/konfig or netdiag/netdiag?
Answered 08/23/2018 by: Nico_K
Red Belt

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