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After installing the KACE agent software, the device will stop working

We have many Windows X86 and X64 clients that fail to work after an unspecified period of time, even connecting to the machine removing and reinstalling does not kick start the check in process.  Forced inventory does not work either, anyone know the best way to get the agent working again.  Thank you for your time...JB 
Asked 5 years ago 421 views
2 Comments   [ + ] Show comments
  • Is this coming after a recent update?
    Are you deploying an old version with group policy? - akmagnum 5 years ago
  • Are they connected to KACE (with the blue monitor icon on the Device Inventory page), but not doing an Inventory? - ondrar 5 years ago

Answers (1)

Posted by: AbhayR 5 years ago
Red Belt
0
What version of Agent is this?
Please check the Agent log for the exact errors with connection.

Posted by:

jbaroni Senior White Belt
Ninja since: 9 years ago

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