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We have many Windows X86 and X64 clients that fail to work after an unspecified period of time, even connecting to the machine removing and reinstalling does not kick start the check in process.  Forced inventory does not work either, anyone know the best way to get the agent working again.  Thank you for your time...JB 
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Comments

  • Is this coming after a recent update?
    Are you deploying an old version with group policy?
  • Are they connected to KACE (with the blue monitor icon on the Device Inventory page), but not doing an Inventory?

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What version of Agent is this?
Please check the Agent log for the exact errors with connection.
Answered 08/09/2018 by: AbhayR
Tenth Degree Black Belt

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