Systems Management Question

After 6.2 to 6.3 server upgrade, adding Work to helpdesk ticket causing Category field to expand (see screenshot)

03/30/2015 2067 views

basically the title says it all. Once you click the "Work" tab and add work, the category field expands to show everything. Super weird. See attach screenshots


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  • We have seen it also. It is very frustrating. The KACE KB has this logged as K1SD-3316. I did not see anything when it would be addressed.

All Answers

That's a known bug. Check the Dell KACE KB articles, I think that's where I saw it. 
Answered 03/30/2015 by: h2opolo25
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