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Systems Management Question


After 6.2 to 6.3 server upgrade, adding Work to helpdesk ticket causing Category field to expand (see screenshot)

03/30/2015 2067 views

basically the title says it all. Once you click the "Work" tab and add work, the category field expands to show everything. Super weird. See attach screenshots

Ov7ihi.jpeg


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  • We have seen it also. It is very frustrating. The KACE KB has this logged as K1SD-3316. I did not see anything when it would be addressed.

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That's a known bug. Check the Dell KACE KB articles, I think that's where I saw it. 
Answered 03/30/2015 by: h2opolo25
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