Software Deployment

The application was not installed completely. Did you log the installs, to ensure that all the features were selected by default?

Yes.. i tried with log files.. all the feature are installed if double click on setup exe... but setup exe not installed silently

The setup.exe upon installation , extracts about 9 msi's.When the msi's were installed seperately only some files were getting installed. The application was not installed completely.


There may be chances that apart from 9 MSI's, setup might install legacy files of its own.
Hence, the better way to do this would be check in the event viewer for the sequence of 9 msi's.
Create a new MSI for all the files/registries which are not getting installed via vendor MSI's.
Then, in your MSI do a silent nested call for all the vendor MSI's in the desired sequence.

I hope this will help you to make the application run. [:)]

I tried with installed 9 msi's in sequence.. but it is installed some dll in common files and reg files...Not able to capture files that are not installed by msi's... Set up exe calling both msi's and raw files...

Have you tried capturing through third party tool such as Picture Taker, InstallRite, etc??

I meant, did you log the install when you used the MSIs.

Anyway, we could go on like this forever. The way to proceed is to:

- install the MSIs
- rename the 'Uninstall' keys in the registry to fool setup.exe into thinking that none of the MSIs are installed
- start a lightweight capture tool, such as InstallWatch
- take a 'Before' snapshot
- run the set-up stub
- TEST THAT THE PACKAGE WORKS
- take an 'After' snapshot
- incorporate any relevant changes into a new MSI which you will then install after the other 9 have been successfully installed

...or maybe use the Notes which somebody thoughtfully pointed out in a thread a moment ago (thanks, Joe)

I got silent key (code in .xml format) for setup exe.. i am facing followong issues..

1.After installing setup exe silently, while launching shortcut it prompt for EULA dialogue box,if accept that EULA it again prompt for licence key dialogue box..

Please help me out how to suppress EULA and Licence key dialogue box...

- Before launching the shortcut for the first time, start a capture tool (e.g. Picture Taker, Installrite, etc)
- Take the 'Before' snapshot (Initial Scan)
- Launch the shortcut and perform all the required changes such as 'Accept EULA' and entering license info.
- Take the 'After' snapshot (Final Scan)
This will give you all the changes done due to 'Accept EULA' and licensing info. Incorporate this changes in your package so that this changes are updated at the time of installation itself.

actually, configuring the license and EULa options are both explained in the link to the note, that VBScab already posted.

I installed setup exe silently through CMD.. After installed am getting Error number:6 i.e silent installation completed with errors..

Help me out how to resolve that error..??

The error code and message in the cmd prompt aren't that useful most of the time. Luckily any Adobe installer also generates additional log files, in which you'll find more details about what's causing the installation to fail.

As the earlier mentioned note says the CS5 installation engine is used, this article will tell you how to find the real cause of your failed install.

what is the path of log file..??.. am not getting any log file in C:\program files\commonfile\adobe\installer.

if it isn't there, I wouldn't know either...

I got the log file..

OK, good! Where did you find it? If it was hiding in some exotic location, make sure to post it in the Package KB!! :)

And if you still need to analyse the log, give this Adobe Support Advisor a try:
http://www.adobe.com/support/loganalyzer/

Someone posted it in another thread recently and I'm curious about it's performance!