/build/static/layout/Breadcrumb_cap_w.png

Acrobat Pro 9.1 help needed

I am still getting the window prompt to "Register your Software" even after validating the presence of this registry:

"HKLM\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockdown", "bRegisterProduct", "reg_dword", "00000000"

I am running the silent install of AcroPro.msi and the 9.1 msp patch.

This is Windows XP, SP2/SP3.

Anyone have an idea how to get around?

Thanks,

0 Comments   [ + ] Show comments

Answers (9)

Posted by: aogilmor 11 years ago
9th Degree Black Belt
0
I don't think you have to screw around with the registry for this setting. It is a checkbox in the customization wizard, or is in 8.x...check it out.
Posted by: pumagaju 11 years ago
Senior Yellow Belt
0
If I use the CustWiz my install fails with the error log:

EmiOrientation: User has entered a retail serial number in a volume build. Rejecting.

So I actually get further going the old-fashioned scripted way.

Any ideas on this error or the previous option?

Thanks,
Posted by: aogilmor 11 years ago
9th Degree Black Belt
0
sorry, haven't dealt with 9 yet (sure it's coming). but if you've got pro that means licesns so at least you should get some support
I know with pro 8.x I had to prevail upon them to give me special media because it kept nagging for vol licensing or some such crap.
Posted by: pumagaju 11 years ago
Senior Yellow Belt
0
Yeah, I'm contacting my Adobe rep to verify it's not some serial num/install media issue.

Still open to registry suggestions on my original issue too. Thanks!
Posted by: pumagaju 11 years ago
Senior Yellow Belt
0
Media/SN issues were not an issue. I ended up resolving this issue by adding the following command line:
"msiexec /i source\AcroPro.msi EULA_ACCEPT=YES REGISTRATION_SUPPRESS=YES /qn"

Adding registration_suppress=yes did the trick.

Thanks,
Posted by: anonymous_9363 11 years ago
Red Belt
0
If InStr(strSubjectLine, "Acrobat") > 0 Then
RedirectPostToAppDeploy(Search)
End If

If intNbrOfPostsOnSameSubject > 2 Then
RedirectPostToAppDeploy(PackageKB)
End If

If intResponseType = intFlame Then
Call CheckForSenseOfHumourFailure
End If
Posted by: jmcfadyen 11 years ago
5th Degree Black Belt
0
just what we needed another script without error checking.
Posted by: anonymous_9363 11 years ago
Red Belt
0
As you well know, John, error checking belongs in the CALLed function or sub-routine, not the caller.
Posted by: smooochy 11 years ago
Orange Belt
0
I have come across exactly that same error (EmiOrientation: User has entered a retail serial number in a volume build. Rejecting.)
My problem was that I had populated the Source install directory with unneeded folders and mst's. Make sure you take out anything that was not included from Adobe (except your mst)
Also make sure you created an ISX_SERIALNUMBER property equal to your serial number.

As for your registration prompt, make sure the REGISTRATION_SUPPRESS property is set to "YES". I believe that all that is needed to disable the prompt. Though I can't see how leaving that registry key in there could hurt.

If that, for whatever reason does not work, do what I did and use Adobe Customization Wizard 9 to make all those nifty little changes one at a time, generating mst's for each option (disabling updates, registration prompt, APIP), carefully copying over the changes to a master msi (i use the direct editor in IS to do this, sorting each table by whether it was changed) and testing against them.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ