We have a large amount of users to import into the K1000.  When user count reaches 40,000 the K1000 slows to a crawl and is not usable.  THe Service Desk module can not be accessed at all.  Any ideas?

2 Comments   [ - ] Hide Comments


  • Have you tried splitting the import into smaller chunks? Our imports are split by usernames starting with A-I, J-Q, and R-Z. These work for us, but you might need to break the imports into smaller groups.
  • We import about 20,000 users nightly (1am) to avoid slow-down during the day (almost all our support staff are in one timezone)
Please log in to comment

There are no answers at this time
Answer this question or Comment on this question for clarity