Alpharetta, GA, October 11, 2004 – At a special awards ceremony on Wednesday, October 6, NetSupport, Inc. was honored with a Best of Show award in the Best Software Solution category for its NetSupport DNA 2.0 enterprise management suite from CMP Media’s New York’s Technology Week – TECHXNY, the largest and most successful IT business event serving the technology industry on the East Coast. New York’s Technology Week took place October 5-7, 2004 at the Jacob K. Javits Convention Center in New York City. The Best of Show Awards Program recognizes the most innovative personal technology and corporate IT products, solutions and programs at the event.

“This award highlights NetSupport’s commitment to delivering quality PC management solutions”, said Dave Auwarter, President. “IT asset management is becoming a high priority for businesses facing regulatory compliance issues. Businesses are seeking easy to use, cost conscious solutions to better manage their growing networks. With NetSupport DNA, small and mid-sized businesses can establish and maintain an asset management program on time and under budget.”

Judges for the program included editors and leading journalists from leading information technology and business outlets, including: Rieva Lesonsky, Editor, Entrepreneur; Fred Paul, Editor in Chief, TechWeb; Mitch Wagner, Editor, Security Pipeline; Lucas Mearian, Computer Storage Reporter, Computerworld; Todd Spangler, Senior Editor, Baseline; Jeff OÂ’Heir, Editor, Digital Connect Magazine; Grant Clauser, Editorial Director, Consumer Technology Publishing Group; Scot Finnie, Editor, TechWeb Network; Harry McCracken, Editor In Chief, PC World; Brian Bennett, Computer Hardware Staff Editor, Computer Shopper; Steve Fox, Editor In Chief, InfoWorld; Ron Anderson, Lab Director, Network Computing; Rusty Weston, Editor, Managing Offshore; Mike Vizard, Editor in Chief, CRN; and Bob DeMarzo, Editorial Director, VARBusiness.

Only exhibiting companies at New YorkÂ’s Technology Week were eligible to be considered for a Best of Show Award. In order to qualify, companies had to be announcing a new business IT product/solution or demonstrating it for the first time at the event. To decide the award winnersÂ’ journalists from leading information technology and business outlets reviewed the best of show submissions.

About NetSupport, Inc.

NetSupport is a provider of desktop management, remote support and instructional training software. NetSupport's award-winning products provide easy-to-use, cost-effective solutions for streamlined desktop management. Corporations, government and educational institutions benefit from NetSupport's PC management solutions with improved computer productivity, enhanced learning and advanced IT asset management. For information on NetSupport's products and a free 30 day trial, visit or call 1-888-665-0808.

About CMP Media LLC

CMP Media LLC is a leading integrated media company providing essential information and marketing services to the entire technology spectrum -- the builders, sellers and users of technology worldwide. Capitalizing on its editorial strength, CMP is uniquely positioned to offer marketers comprehensive, integrated media solutions tailored to meet their individual needs. Its diverse products and services include newspapers, magazines, Internet products, research, direct marketing services, education and training, trade shows and conferences, and custom publishing.