PROBLEM: Kace fails provisioning your client with the newest Agent budle

REASON: You cannot provision an already provisioned client. 

RESOLUTION: You must use the upgrade feature of the KACE Agent. 


First we need to make sure you have the latest agent version loaded on your appliance.

Go to K1000 Settings --> Server Maintenance --> Currently Downloaded Agent Bundle Version:
Check for the current version number.

If it doesnt then download and load the newest agent bundle at

Once this is verified then proceed to check the settings below:

Settings --> K1000 Agent --> Agent Updates from KACE

Make sure the boxes for
Update Broken Agents:
are both checked and then you will need to either check Deploy to all machines or deploy to certain labels.

This will automatically upgrade the agents as they check in.