Blog Posts tagged with Networking

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KACE What does the SNMP feature on the KBOX 1000-series do? 

  • Summary: The SNMP feature on the KACE K1000 appliance allows for remote monitoring of the K1000.  If you have a Master SNMP client configured on another machine, it can send GET, GETNEXT and GETBULK requests to the KACE K1000 appliance and have the appliance return the requested information. The SNMP daemon on the KACE K1000 appliance uses the standard UDP port 161, and cannot be configured.  The daemon can not be configured to broadcast using TRAP and INFORM methods.
  • Symptoms:  Unaware of the SNMP monitoring feature
  • Cause: Unaware of the SNMP monitoring feature
  • Steps to resolve issue:

This can be enabled in the KACE K1000 appliance series server by doing the following:

1. Go to K1000 Settings -> Security Settings

2. Enable SNMP Monitoring by checking on it.

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KACE: K1000 Dealing With Computers That Report the Same IP Address

  • Summary: Multiple machines are behind a firewall or proxy and show up with the same IP address.  These systems have their own inventory entry and the hostname is correct but the IP address is the same.
  • Symptoms: You have multiple machines that are checking into the K1000 appliance with the same IP address. They all have their own inventory entry and the hostname is correct. The only thing that is the same is the IP address.
  • Cause: Some proxy servers, routers and / or gateways can mask the IP address of the machine that is making the request to the K1000 appliance. The IP address that is given is often the IP address of the proxy (on the "near-network" side) rather than the IP of the machine.
  • Steps to resolve issue:  The K1000 appliance has a feature called the "optional ignore client IP setting" which makes a better effort to find the actual IP of a machine instead of the proxy.

In 4.0 servers this feature can be found at http://k1000/adminui/settings_general.php

In the K1200 series appliance this feature is specific to each "Organization" 

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KACE: How To Map a Drive Letter To KBOX 1000 from Windows

  • Summary: Instructions on how to map drive letters to the kbox 1000 from Windows
  • Symptoms: Need help with how to map drive letters
  • Cause: Need help with how to map drive letters
  • Steps to resolve issue:


Map a drive for client installs

First set the password for the clientdrop share by:

  1. 1100: go to Settings->Security Settings
    1200: go to Settings->General Settings->Samba Share Settings (each ORG has it's own settings)
  2. turn on "edit mode"
  3. enable the share
  4. set the password

Via Explorer

You can browse to Tools-> Map a Network Drive and choose the option to "Connect Using a Different User Name"

Via Command Line

Note that the password (pa55w0rd) in the below examples is not the default and can be set in your general settings in the areas mentioned above.

net use * \\k1000\clientdrop /user:admin admin

If that fails then try three commands in order to delete old entries and recreate a new one:

net use \\k1000\clientdrop /delete
net use \\k1000\client /delete
net use * \\k1000\clientdrop /user:admin pa55w0rd
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Groundwork Open Source Core now FREE

Groundwork Open Source is a great network monitor that has some great plugins and is built on the Nagios network monitor. Recently groundwork opened the Core edition to the public free of charge. It used to be $49/year.

This is a good start for monitoring up to 50 devices.


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Fix for slow network performance on K2000 RSA for version 3.4


I deployed 4 RSA VM's across my multiple subnets, configured syncing, and started syncing my images. I noticed that a 7gb image took about 24 hours to sync and came to the realization that it's not, in fact, utilizing gigabit. I changed the network speed from auto-negotiated to 1000mbit full duplex and the device became totally unresponsive. I tried removing the RSA and creating another one with the same results. This is pretty hard to troubleshoot without real access to a command line, so I had to call KACE.


Problem identification:

I engaged the KACE support team and eventually determined that when you manually force the speed, it removes the IP address (verified via ifconfig). It would work properly after that point if you manually assigned an IP using ifconfig. The issue was taken to engineering and the determination was made that the current OVF downloaded with a k2000 running 3.4 has the vmware nic set to "Flexible" instead of the normal E1000.


The fix:

The fix was to remove the Flexible NIC and replace it with an e1000. After making the change (and the requisite reboot) the RSA booted in about 30% the previously required amount of time, and in Konfig reports the currently negotiated speed (i.e. Speed: Auto-negotiated (1000mbits full duplex)).


Our configuration:

HP C7000 blade enclosure, 8 of 16 blades installed, 10gig backplane. VMware ESXi 5, Veeam.


Feel free to post any questions and I'll answer as best I can.

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