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Views: 3.7k  |  Created: 05/09/2002

Average Rating: 0
BlackBerry Desktop Software has 1 inventory records, 0 Questions, 0 Blogs and 3 links. Please help add to this by sharing more!

Deployment Tips (5)

Most Common Setup Type
Not Determined
Average Package Difficulty Rating
Rated 5 / 5 (Very Difficult) based on 2 ratings
Most Commonly Reported Deployment Method
Vendor Provided Command Line (answer file driven)
118
Note

Once you've made a setup.iss, you SHOULD be able to put a folder called 'Devices' in the same folder as your setup.exe. Put all your individual handheld devices in that folder, as their base executables, and your setup should install them all as it runs.

Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
117
Command Line
Another InstallShield setup, the company actually provides documentation as to how to perform a silent installation by creating and using an answer file at the link below (A rare thing!)

Silent install for BlackBerry Desktop Software
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
117
Note
Obtaining the files:

The original files for the desktop manager software came in a self-extract exe file. This exe will extract a lot of file. You can extract the files with winzip. There is an msi for the desktop manager but you can not run the msi without Running their exe. This package was made with Installshield.

Installation of the desktop manager :

First you need to find where the files were extracted. Then you need to run this command line to make a response file (setup.iss) for installshield : setup.exe /r /f1C:\Setup\setup.iss (whereever you want!)
Then you install the software with all the options you need.

Then copy the setup.iss file in the same directory of the MSI. Put the installation to be per-machine instead of per-user, without reboot.

Instalation command line :
setup.exe /s (if the setup file is setup.iss in the same directory) or
setup.exe /s f1C:\Setup\other.iss if the file have a different name or located somewhere else.

Handheld Software Installation :

For the handheld Software, it's an exe that will extract an MSI on your C:\ so you can use this msi. Modify the msi (or add an mst) and change the AgreeToLicense property to Yes and change the CoutrySelection property to what you want.

If you want users to have a default configuration, you just need to copy three XML files. Here are the steps :

- Run the DesktopMgr.exe with this command line : DesktopMgr.exe /r
You will now be in record mode until you exit the software. You need to change all the options you want, and exit when everything is done.
- It will creates 3 xml files (DefaultsRedirectorSettings.xml, DefaultsIntellisync.xml and DefaultsDesktop.xml)in the folder where the software was installed. (C:\Program Files\Research In Motion\BlackBerry).You need to copy those 3 files at the same location of the setup.exe so it can find it for the next installation

Note : make sure that isscript.msi is installed on the machine.
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
117
Note
According to InstallShield, AdminStudio 6's SmartScan (ability to convert InstallScript/MSI installers to pure MSI installers) does not work properly with the RIM Blackberry InstallScript/MSI installer.

I have seen problems when trying to use a space character " " anywhere within the path or file name of the answer file. Setup.exe /s /f1C:\Temp Folder\setup.iss would NOT work. Setup.exe /s /f1C:\TempFolder\setup.iss would work.
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
117
Note

Found a good article from BlackBerry regarding re-packaging their software. Search for Repackaging the BlackBerry Desktop Software Installer in the Technical Knowledge Center.

Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows

Inventory Records (1)

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Versions

BlackBerry Desktop Software

Version

3

Questions & Answers (0)

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