Macromedia RoboHelp Office X5

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Deployment Tips (3)

Most Common Setup Type
Not Determined
Average Package Difficulty Rating
Rated 3 / 5 (Average) based on 1 ratings
Most Commonly Reported Deployment Method
Windows Installer with Custom Transform (MST)
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117
Note
Don't try to repackage this by capture or editing the MSI; you probably won't be able to trick it. An important part of the installation is only performed by the built-in InstallShield scripts: settting the license info in the Registry. Since the program requires online activation, each installation needs it's unique product key input here.

So, I recommend creating a silent InstallShield SETUP.ISS file by the ususal steps:
1.) Run "setup.exe /r /f1'\path\to\SETUP.ISS'" to record an installation.
2.) Make copies of the resulting SETUP.ISS file with the unique product keys for each installation.
3.) Perform the install with the command "setup.exe /s /f1'\path\to\SETUP.ISS'".
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
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117
Note
I had a few problems capturing this installation. After a lot of trial and error here's what I came up with.

You'll have to capture it in two parts.

#1. Capture the RoboHelp install without installing the PDF printer. Clean up the capture as needed.

#2. Capture the 1-Step PDF Printer Install. Clean up as necessary.

Assembling the MSI: Create a custom action to install an MSI. Call it PDFPrinterInstall, Type: Launch another .msi package Location: Included within your main setup. Target: ARPSYSTEMCOMPONENT=1 ADDDEFAULT=ALL ALLUSERS=[ALLUSERS] In-script execution: Immediate Execution Execution Scheduling: Always Execute
Create another custom action. This one will be to remove the PDFPrinterInstall msi if the parent application (RoboHelp) is removed. Name this custom action PDFPRinterUninstall Type: Launch another .msi package Location: An application that is advertised or already installed. Browse to your child MSI. Target: ALLUSERS=[ALLUSERS] REMOVE=ALL In-Script Execution: Immediate execution, Execution Scheduling: Always execute. Install Execute Condition: REMOVE="ALL"

Sequence PDFPrinterInstall as number: 6405
Sequence PDFPRinterUninstall as number 1550 (make sure you condition it to REMOVE="ALL"

Also, because of the printer install you'll have to have your MSI reboot the machine or if you deploy via SMS, have sms reboot the box, that way they'll get a graceful dialog with a countdown if you so configured SMS that way.
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
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117
Command Line
The following command line works just fine with nor need for the bootstrap setup.exe:

msiexec.exe /i "RoboHelp Office.msi" ADDLOCAL=ALL ISSETUPDRIVEN=1 INSTALLDIR="C:\Program Files\RoboHelp Office\" TRANSFORMS="RoboHelp Office.mst"

Put the license information (registry entries) inside the mst in the form of:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\EHELP\LICENSING\ROBOHELP\License]
"%LICENSEFILE%"="Full"

[HKEY_LOCAL_MACHINE\SOFTWARE\EHELP\LICENSING\ROBOHELP\License\%LICENSEFILE%-Info]
"Test"=dword:00000029
"LastWrite"="CTK98AMWGJKWUT9Y7JQU"
"InstallFolder"="C:\\Program Files\\RoboHelp Office\\"
"Data"="AYMJQNEKF34M4VCTNKGQ"
"InstalledOn"="24-07-2007"
"Expires"="23-08-2007"
"TimeExpired"=dword:00000000
"Activated"=dword:00000000

DO NOT RE-CAPTURE THIS PACKAGE!!!
Derek
Unique Minds Consulting
http://www.uniquemindsconsulting.com/

Softgrid Solutions
http://www.softgridsolutions.com/
Setup Information:
Setup Type: unspecified
Deployment Method Used: unspecified
Deployment Difficulty: unspecified
Platform(s): Windows
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Versions

RoboHelp Office X5

Version

13.00

Contact

Macromedia Technical Support

Readme

Readme.txt

Uninstall String

C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{FA291352-8B46-4678-B344-C176F28C5C3E} anything

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