Atlassian HipChat

Version: 4
Views: 1.2k  |  Created: 07/07/2016 by: Sidhugadu

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Deployment Tips (2)

Most Common Setup Type
Windows Installer (MSI)
Average Package Difficulty Rating
Rated 0 / 5 (Not Rated) based on 0 ratings
Most Commonly Reported Deployment Method
Windows Installer Command Line (No MST)
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Note
Be aware of an issue with HipChat version 4 on some systems that after install completes, the application crashes right on startup. The crash is due to outdated video drivers. Atlasssian is aware of this and suggests a quick workaround to add the switch --disable-gpu within the target of the applications properties. Or update your video drivers which in my case, did not solve the issue. 

https://confluence.atlassian.com/hipchatkb/windows-hipchat-client-crashes-immediately-on-launch-788732165.html

I created an install.cmd file to install HipChat via WPKG and included the modified shortcut.lnk to be added after install and to kill the hipchat.exe process after install as it wants to run the app after it finsihes install.  This alleviates the crash when the end user opens up HipChat.

msiexec /i %SOFTWARE%\HipChat\hipchat.msi ALLUSERS=1 /qn /norestart

xcopy /y "%SOFTWARE%\HipChat\hipchat.lnk" "C:\Users\Public\Desktop"

# TASKKILL /f /im hipchat.exe
Setup Information:
Setup Type: Windows Installer (MSI)
Deployment Method Used: Windows Installer Command Line (No MST)
Deployment Difficulty: unspecified
Platform(s): Windows
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Note
Finally,

Atlassian HipChat has the Updates disabled.

DO NOT USE THE Vendor given Executable to install HipChat.

Vendor is giving out the MSI for disabling the updates.

  1. Edit the config.ini file located at C:\Program Files (x86)\Atlassian\HipChat4
  2. Change "check_for_EXE_updates=true" to "check_for_EXE_updates=false" if it is set to true.

Added to that you have  disable the launch upon Installation

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so that it does not create a mess when you are deploying the software.
Setup Information:
Setup Type: Windows Installer (MSI)
Deployment Method Used: Windows Installer Command Line (No MST)
Deployment Difficulty: unspecified
Platform(s): Windows
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Inventory Records (1)

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Versions

HipChat

Version

4.0.1645

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