Hi Guys,

I am working on Zoom Text 8.1 by AISquared. The hard part related to the drivers has been taken care of but now I am facing problems with the Activation of the product.
Installing the setup shows a period of 60 days and the MSI which i created shows 0 days. that would mean that the client will have to activate the product on the first go itself, else he cant use the product. I tried a couple of things, but just cant get to what is mechanism thats used to activate the product.
Note:I have taken a first run capture.

So guys, pls let me know if you have worked on this package or any bright ideas that can help me.[:(]

Cheers
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Hi,

i havent worked on that particular app but if it is a trasil version

Check if you had conditinalised any custom Actions not to run or any component that relates to licensing not to install.

regards
Ram.
Answered 05/12/2008 by: Ram
Senior Purple Belt

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Thanks Ram, but the application is a setup capture and not a vendor supplied MSI.
Answered 05/12/2008 by: India_Repackaging
Blue Belt

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Hi,

when you are capturing did you get to the screen for registration. If so what did you do?

Ram.
Answered 05/12/2008 by: Ram
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Capture the activation and see if there is some registry or file modification related to the activation days.
Have in mind that the application activation may be bound to the machine in combination with hardware devices.
Answered 05/12/2008 by: AngelD
Red Belt

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Hi,

I have added the serial key within the application and thats no problem but the activation is. It is to be done post installation and the activation key I recieved was not correct. It was later told that since the license was a per user one, they didnt want it to be captured (which is obvious) and the user would do it.
I took the capture and when I run it, it shows 0 days left for activation. This means the User has to activate the product to use it and the normal 60 days he gets is not possible in this case.
Kim, I cannot try your suggestion as i tried doing it even with the incorecct activation key but to no avail.

Thanks
Answered 05/13/2008 by: India_Repackaging
Blue Belt

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Could be a permission problem.
Does it work for a local admin and if so fire up Process Monitor and look for the "ACCESS DENIED" status as you may need to do some file/registry elevation.
Answered 05/13/2008 by: AngelD
Red Belt

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Thanks Kim for your inputs. I have logged in as the Administrator itself so I am not sure if it would be a problem with the premissions.
I installed the MSI and before I launch the shortcut I replaced the files that were installed by the setup.exe. And then I launched the shortcut. This was done just to see if the main executable queries any file or not. But even this dint work.
One more thing i did was to install the setup.exe and over that I installed my MSI file. It shows 0 days instead of 60 which suggests that there is a problem with the MSI.
Any more ideas guys??? [8|]
Answered 05/13/2008 by: India_Repackaging
Blue Belt

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To me it seems that the capture did miss/overwrite something related to the activation info or could it be that the activation info is store either in the userprofile or in HKCU and while running the non-advertised shortcut the repair needed for the activation info isn't repaired. Guessing wild here.

Launch Process Monitor and try to pin-down where the activation info is stored.
Answered 05/13/2008 by: AngelD
Red Belt

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ORIGINAL: India_Repackaging
Thanks Ram, but the application is a setup capture and not a vendor supplied MSI.
With *any* capture, my method is to:
- run my MSI
- if possible, delete any reg/file information which records the product as having been installed
- start a lightweight snapshot tool, e.g. Ziff-Davis's In Control
- run the vendor's install
- complete the snapshot
- examine the resulting report for differences

This way, you can be sure you've recreated EVERYTHING RELEVANT which the vendor's install did.

For activation/licensing issues, the process is more or less the same, except that, instead of running the vendor's install, I run the application.
Answered 05/13/2008 by: VBScab
Red Belt

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