Hi,

Has any one ever tried to find in MSI custom action table which custom action cause closing windows explorer when uninstalling application? how could I track it. I used log file, but it is not giving any particular custom action but I`m sure that it must be it or maybe I`m mistaking?

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Create a Unisntall Log file to using /L or /L*V Switch and use trace32.exe to read the log file while the uninstall in progress. this will give you exact installexecute sequence action.

i would open the log file from a different machine using adminshare if enabled,  (\\machinename\c$\FolderName)

Answered 11/21/2012 by: vinodmukka
Orange Belt

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This should be because of Restart Manager...

Add the following properties into property table and check

"MSIDISABLERMRESTART","1"
"MSIRESTARTMANAGERCONTROL","Disable"
"MSIRMSHUTDOWN","2"

Answered 11/23/2012 by: jagadeish
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Sounds like it's not going to be a standard action, but a vendor created CA that is causing the issue.

If there isn't too many of them you could condition them out one by one to see which one is the culprit. Just set a condition that will never be met  '1=2', or something similar.

Or it could just be that it needs to restart Explorer as part of the uninstall, I've seen it happen with some encryption software and it has to restart it because of the tie-ins it has to ensure that it is removed correctly - no way around that one nicely.

 

Hope that helps,

Dunnpy

Answered 11/21/2012 by: dunnpy
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Use /qn or /qr switch, instead of qb. This may work

Answered 11/21/2012 by: ontari.ontari
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Thank you for suggestion, tried /qn and /qr switch and in both ways it askes to close explorer, in /qn it do it automaticaly.

Answered 11/21/2012 by: lanselots
Fourth Degree Brown Belt

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Thank you for all suggestions but still cannot find working solution, maybe there is something else what could suggest as I`m now stuck.

Answered 11/22/2012 by: lanselots
Fourth Degree Brown Belt

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