"OpenText Imaging DesktopLink 10.0.0 - 64 bit.msi" is installing "PrtInst.exe" in user mode at location "%appdata%\local\Temp" and in system context at location "%windir%\Temp".When I am trying to move this exe in "%appdata%\local\Temp" it throws an error "call function dAddBlackIcePrinter not found , error codes : 7" sometimes and sometime not at the time of installation.When m trying to uninstall this msi with mst then it opens a pop-up "Windows Explorer is running".Either we have to click on ok or cancel to continue the uninstallation.I have added four properties in msi also:

MSIRESTARTMANAGERCONTROL=Disable; MSIRESTARTMANAGER=1 ; MSIRMSHUTDOWN=2; MSIDISABLERMRESTART=0

But still behaving the same. 

Please suggest some solution asap.Thanks in advance

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You should have tried with MSIDISABLERMRESTART=1

Answered 09/11/2012 by: jagadeish
Red Belt

  • FYI.. There is no property named MSIRESTARTMANAGER
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