KACE Product Support

It cant find a file that is supposed to be locate d on the device? Any help?

IP Address: 10.100.45.100
MAC Address: (unknown)
Host Name (from DNS): 10.100.45.100
Suspected OS (from scan): unknown
Action: Agent Install
Provisioning Status: failed
K1000 Agent Installed: Yes
Error Category: NETWORK related failure.
Error: CreateProcessAsUser

Record Last Modified:
Record Created:

Provisioning Log

[05/10/11 03:07:40 PM] Begin provisioning...
[05/10/11 03:07:40 PM] Executing Windows platform provisioning.
[05/10/11 03:07:40 PM] Probing tcp ports for accessibility.
[05/10/11 03:07:40 PM] Port 139 [netbios-ssn] open.
[05/10/11 03:07:40 PM] Port 445 [microsoft-ds] open.

STEP 1: CONNECT TCP/SSH - SUCCESSFUL

[05/10/11 03:07:49 PM] Executing remote communications:

Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$

STEP 2: AUTHENTICATION - SUCCESSFUL

Creating service
Opening pipe to service
Sending commands
Sending login credentials
process (//kbox/client/agent_provisioning/windows_platform/agent_provision.bat kbox client kbox 0 0 0) could not be launched: 2 The system cannot find the file specified.
(authenticated, but CreateProcessAsUser failed)process (//kbox/client/agent_provisioning/windows_platform/agent_provision.bat kbox client kbox 0 0 0) could not be launched as LocalSystem: 2 The system cannot find the file specified.
(authenticated, but CreateProcess failed); (no exit code)process could not be launched: 2; (no exit code)exit code: 0Removing service
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$

STEP 3: PUSH SCRIPT\PROVISIONING - FAILED

End of remote communications.

[05/10/11 03:07:49 PM] End provisioning run.