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I made an account. I get annoying weekly emails and have attempted to unsub from them.

When I hit unsubscribe it said to log in and make the changes.

I do this, but when the page refreshes or when I go to another page it acts like the settings weren't changed.

Note that I don't see an "accept changes" or "save settings" button.

In a nut shell I can't unsubscribe from Email notifications on ITNinja. I've already surfed the site attempting to find a customer support or help page....no luck.

 

Anyone?

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  • Im having this same issue, and its really frustrating. I no longer use the site but keep getting the digests regardless if I try turning them off or not.
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1

If you cannot unsubscribe, then there's obviously an issue we weren't aware of. Thank you for letting us know and I'll enter a ticket and get it fixed in our next development cycle. In the meantime, I'll ask our team to unsubscribe you manually.

Answered 05/20/2014 by: bobcrosley
Seventh Degree Black Belt

  • Thank you sir! I did find an email and shot one at the end of last week, but I haven't got a response so I was wondering.
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I believe it is something to do with your browser not the web site,  I made changes to my notifications and a green bar flashed by.  The setting changes hold when I go to other pages and back.  Using FF 29.0.1

Answered 05/21/2014 by: SMal.tmcc
Red Belt

  • I'll give it a go on IE. I'm used to using mainly Firefox so that could be.

    Looks like it's not working on IE either. I see the green bar that shows it made changes...but when I click off and come back the old settings are there.
    • Thanks for trying other browser. Sounds like your account does have problems. Will update bob of that.
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