Why is there not a TOPIC dedicated to the KACE Service Desk?

Can you suggest under which topic heading we are most likely to find service desk items to browse thru and peruse rather than w/ a specific question in mind? 

 

Thanks, all.

 

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I don' t think there is a way. You can look up tags but that would require people to have tagged their topics. I don't know about anyone else but when I have something I am trying to get done, typing in a search works for me to find it or ask the question and wait for a response back. 

 

There are dozens of articles at kace.com for the various modules in the KBOX you can look at.

 

http://www.kace.com/support/resources/kb/category

 

Also you can submit a feature request at the following to suggest a Helpdesk specfic area

http://kace.uservoice.com/forums/139919-itninja

 

Answered 05/08/2013 by: nshah
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I second nshah for the kace documentation and the uservoice forums. My favorite source for information outside of IT Ninja is the KACE YouTube channel.

https://www.youtube.com/user/kboxbykace

Otherwise search key words relevant to what you're trying to do here in IT Ninja. If it doesn't exist, Ask a Question. Chances are someone has already done it.

Answered 05/08/2013 by: GeekSoldier
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Most of the information can be here

http://www.itninja.com/tag/k1000-service-desk

http://www.itninja.com/topics/kace-product-support

Answered 05/08/2013 by: atulnimje
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