What is the character limitation in the Comment field when creating a new work request?  Using a KACE 1100 appliance.





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it is from type text, so 65,535.

Just install MySQL Workbench and connect to your box, (password is box747 by default, for Org1 the user is R1, can be changed, be shure that remote database access is enabled) and check by yourself the info you need. It is more effective and much faster ;)

Answered 04/07/2013 by: Nico_K
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I had never tested the limit of this, but it's good to know that you can type as much as you like.

Answered 04/07/2013 by: GeekSoldier
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  • not really, it is only type text, if you have a more complex ticket, you can run into space issues ;)
    But with LONGTEXT too (then at 4,294,967,295) But this would mean, that _EVERY_ ticket would blow up the database by 4GB instead of 64kB
  • It's too bad that they can't find a happy medium between the two.
  • this would be MEDIUMTEXT 16,777,215 bytes ~16MB (but I think it is also too much for 99.99999999999% of the tickets)
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