What is the best way to set things up to track physical equipment by AD user.

Ex. John Smtih has the following assets, laptop, router, data card, printer?

John Smith is not a KACE user.

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I figured I'd answer this based on the solution I use. (pre k1k 6.0) I export device reports from vendor portals, ex: verizon device report (contains full list of phones, air cards, ipads, etc.) that my organization owns connected via cellular service.

I built custom assets under asset > asset type and create a new asset category with the same column headers as the exported Verizon CSV file, and then add an additional field type for users to link the asset to the user. I then import the Verizon CSV file using the asset import wizard and selecting the "file has header rows" check box.

At this point (information imported), you can link each asset individually to the user who's using the device. This is somewhat meticulous as it requires editing each device further to link assets to users. I opted to not link assets to users, but use the search feature to see whether or not we had a record matching a Verizon accounts first/last name field.

K1K v6.0 introduced agentless monitoring which may work better for certain devices such as printers, etc, providing they have an active network connection.

Additionally if you're tracking mobile devices such as smartphones, tablets, etc. the K2000 has a deployable agent to mobile devices that support ios/android with device management functionality. It's a separate investment but if you're deploying devices or configuring them regularly, it may be practical for your environment.

In summary, any utility you use that can export information in .xlsx or .csv format is easily importable/managable into the K1000 appliance. If you want the granularity of linking assets to users, add the 'field type' 'user' to your asset when building the column headers and you can do this as needed.

Answered 05/16/2014 by: rrjustin
Yellow Belt

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