I  am trying to add links within KB articles and it no longer shows as an actual link. I have tried different coding from Quackit.com and nothing seems to work. 

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  • I am still getting this in the article instead of the actual link that you used to be able to click on This Google website (<a href="http://mail.google.com/support/bin/topic.py?hl=en&topic=12806" target="_blank">http://mail.google.com/support/bin/topic.py?hl=en&topic=12806</a>) has the updated instructions.
  • In the above article it shows as a clickable link within the KB article it no longer does that. Seems with the last update that we installed there are a few things that have stopped working that has to do with coding.
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KB articles use Markdown instead of HTML. You need to enable Markdown for each KB article you want to use it for by clicking the box next to "Use Markdown." 

The complete Markdown syntax can be found here: http://daringfireball.net/projects/markdown/syntax

For Links: http://daringfireball.net/projects/markdown/syntax#link

Answered 05/06/2014 by: tdickinson
Orange Senior Belt

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