I keep getting this error, ERROR: Failed to open connection - NT_STATUS_IO_TIMEOUT, when trying to run a user state scan and migrate user data.  Does anyone know what this means or where I can go to find information on this issue?  I uploaded USMT 5.0 fine, but I can't migrate a user state from any PC.

thanks,
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try disabling the firewall on the target machine
Answered 09/25/2014 by: SMal.tmcc
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  • http://www.itninja.com/question/k2000-usmt-and-windows-firewall
  • It is disabled. that was the first thing I checked.
    • try using the local admin account in your scan setup
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The USER state migration tool needs access to user profiles. This is not possible from the system account, and certainly won't work if you have roaming profiles stored on a server rather than locally. Even using a local admin account will not work for roaming profiles.
Answered 09/25/2014 by: EdT
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