Here's something I can't figure out. I have a weekly detect that I do for the network. 300+ machines. All with the agent, all checking in. When I check the schedule the next morning I have 50+ machines in the Failed category. Of course, that number is a link so when I click on it I get a list of those machines. All of the ones on the list are current and checking in and don't appear to have a problem. This morning the list is up to 84. Five or six I could understand. Maybe I have a laptop out of the office or something. 84? Desktop systems that are connected? Why are these showing up as failed? I can't figure it out.
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So, with the help of Support here's what I've determined so far. In the Schedule itself, at the bottom there is a Show All button. This shows the machines and their status. Mine are in several states of chaos and discombobulation. Fortunately, there is a KB for the majority of these. I've had several fixes to run this week but it looks like I'm getting back on top of this now. When all else fails, Support has a KB out there somewhere!  

Answered 05/03/2016 by: AndrewQ
Second Degree Blue Belt

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