When we first deployed kace in our enviroment we had a server with a mapped directory.(over a year ago) and the server no longer exist.  I have upgraded K1000 server to the latest 5.4.5315 but when the new agent fails to install. I tried to install it manually but I receive a popup window asking for the old directory from a server that no longer exist. Is the a way to clean the registry of the ampagent so that I get the new ampagent to install? I have over 350 computer across three states.

 

Thank you,

Don

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1

What version of the agent is currently on the systems?  Is deploying through GPO an option?

Answered 01/17/2013 by: jknox
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Can you please attach the screenshot of the popup?

Answered 01/22/2013 by: AbhayR
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It sounds like the uninstall of the old  version first may be problem.  Try to manually remove old client before running install to see what happens

Answered 01/16/2013 by: SMal.tmcc
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