KACE Product Support

I'd do everything scott said except we cannot be certain of a sync happening (e.g. AMP is good but inventory fails) so please use this Here's an example SQL for that alert

Steps:
1. reporting ->email alerts->choose action->new computer notification->go through the wizard->Create Notification
2. reporting ->email alerts->click on what you just created
3. modify the SQL to be:
select MACHINE.NAME,
MACHINE.IP,
MACHINE.USER_LOGGED,
LAST_SYNC,
GREATEST(SC.CONNECT_TIME, SC.DISCONNECT_TIME) "Last Seen",
IF(SC.CLIENT_CONNECTED=1,'Still Connected','Doh, missed it!') "Connected?"
-- , whatever else you want
from MACHINE JOIN
KBSYS.SMMP_CONNECTION SC on SC.KUID=MACHINE.KUID
where LAST_SYNC > DATE_SUB(NOW(), INTERVAL 1 HOUR)
4. modify the alert schedule to be every 15 minutes

You'll get 4 notifications during the hour when it checks in

Dave,

You could look to create a notification if the "Last Sync" was over a certain period of time.
You do this from the Computer Inventory page, and notifications are next to Smart Labels.

Is that what you are looking for?

Thanks i have tried this already and end up with numerous emails depending on the frequency set within the properties of the notification.
i was hoping that when a inventory took place it would send a notification then.

I guess the real question here Dave is, what exactly is your end goal with this?

Essentially our clients need a software update but are un-reliable and wont tell us when they are connected remotley, so i need to know when they are on the system to push the update via scripting.

Why not create a Smart Label based on target machines not having the required software, and assign this to the deployment? That way, when they connect, it will be deployed to them. Then you don't have to worry about where they are, and whether or not they let you know they connect.

Thanks for that will gove it a go.

Gilly,

Thats pretty handy mate, I'll be stashing this away as a way of getting notified when particularly nefarious students connect to the network so we can watch them.