Using a 3rd party site for Satisfaction Surveys
Hello, I called Quest last week and they told me they do not offer customizable satisfaction survey questions. So the only way to do it would be to use a 3rd party site. Does anyone have any experience with this? I understand that we would customize the satisfaction survey link to the 3rd party site, but I really don't want to have to have the user input their ticket number or name manually for the satisfaction survey.