Users missing from service desk of 'list of authorized users'
I have 300+ users in AD and don't want to import all of them into Kace so they have authenticated user accounts (with email addresses) in order to send/receive email notifications to/from the service desk email. Is there another way to do this?
As per the service desk admin guide all service desk users must have authenticated user accounts. We will not be using the user portal...just email notifications as per the 'email on event' settings with in the queue setup.
Not sure if this can be accomplished in Kace in some way or has to be configured in exchange. Just don't want to have all the AD users in kace.