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Upgrade Error

Hello All,
When i was trying to upgrade to a newer version(using Admin Studio), it showing me as "Another version of the product is already installed. Installation of this version cannot continue. To configure or remove the existing version ...use add remove program in control panel”.
Please help me in this error.
Thank u in advance

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Answers (6)

Posted by: SandeepPanat 12 years ago
Orange Senior Belt
0
Balaji,
Looking at your other posts, it seems you are new to this area.
Have you attended (or plan to attend) any trainings on packaging?
Did you directly start working on package creation?
Doesn't your employer provide adequate training before asking you to work on packaging?

ORIGINAL: balaji1201
When i was trying to upgrade to a newer version(using Admin Studio),

What steps have you followed?
Make an attempt to understand Upgrades and you'll have the answers.
Posted by: anonymous_9363 12 years ago
Red Belt
0
Almost certainly this is due to a per-user/per-machine installation. That is to say, the existing installation is per-user and you are attempting to upgrade as a per-machine installation, or vice-versa.
Posted by: mahendraKumar 12 years ago
Senior Yellow Belt
0
Might be your package code is same for both MSI....
Posted by: balaji1201 12 years ago
Yellow Belt
0
Hi sandeep,
I worked with adminstudio, even i changed the package code,product code and product version still it is showing the same error, please could u help me out from this issue.

Thank you
Posted by: mahendraKumar 12 years ago
Senior Yellow Belt
0
can you post your log...
Posted by: SandeepPanat 12 years ago
Orange Senior Belt
0
You still didn't tell what steps you have followed.
Also, did you check what VBScab commented in Post 3?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
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