Hello All,

I created the msp as per instructions posted here and one of default settings in oct is uninstall previos versions. Now, when my distribution runs, I see that it says it is installing office 2010 on a 64 bit Windows 7 machine. It takes some time and at the end gave me the message that office 2007 32 bit must be uninstalled before it can install office 2010 64 bit . On clicking OK, the distribution stops and I click continue to finish off.

My run parameters: "setup.exe"  /adminfile "Updates\custom.msp"


Does this distribution uninstall office 2007 32 bit and then try to install 64 bit office 2010?

Amd I missing some command line parameters?

Please advise.


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If you take the package you built and run it from the command line outside of the KBOX, does it uninstall 2007 and then install 2010 properly?

Here is a link that might help:



Answered 09/30/2012 by: jknox
Red Belt

  • jknox,

    Thanks for the reply. I did try to run the installer outside kace environment and it does ask you to first uninstall office 2007.
    So I think I don't have a choice. I have created another windows office 2010 32 bit installation which works fine that it uninstalls 2007 and reinstalls office 2010 32 bit. Only thing is I noticed that the user lost all customizations to their ribbon.
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