Ticket sorting seems to be random
In the Ticket overview over all Tickets (All Queues -> All Tickets)-
I want to sort for Status and it just makes an completely random List with nearly nothing sorted together.
[Status (arrow down)]
(imagine this as the Status collum)
Why doesn't it just order alphabetically? Is there a way to fix it?
There's no use in sorting like that. Same happens to custom fields (User) and Category (which is 100, 101, etc. in our company)