Ticket rule only for when ticket is first submitted
I'm hoping this is essentially just a snippet of extra logic to add to my rule. As an example for this "question", I have a rule that automatically assigns priority to the ticket based on impact entered by the submitter. I want this rule to apply ONLY if the ticket is being submitted at that particular moment in time. I've tried setting my rule to "on ticket save" but I don't want changes done by our technician to be overrided by a rule that is stepping in too often.
Thanks in advance!