/bundles/itninjaweb/img/Breadcrumb_cap_w.png
We are currently setting up HelpDesk/ServiceDesk for the first time and I have a question I cant seem to figure out. It is with the layout of Categories. We will be using a 3 Category approach (Example: Email -> Outlook -> Configuration)

The problem I have is that some categories do not line up 3 boxes in a row:

_DROPDOWN__ _DROPDOWN__ _DROPDOWN__

Some boxes will skew really badly and use 2 lines on the ticket:

_DROPDOWN__ _____DROPDOWN____

______DROPDOWN__________

Is there a way i can make sure all category boxes line up 3 in a row and look consistent. So far none of them are consistent.
0 Comments   [ - ] Hide Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity

Answers

0
It's a maximum width for the line determined by code in the KBOX. The only way you can ensure all category drop-downs are displayed on one line is to shorten them until all variations of all 3 category levels will fit.

Other than that, your only option is to submit an enhancement request ticket to DellKACE to widen the line or add a configuration option to specify width for the line.
Answered 07/28/2010 by: airwolf
Tenth Degree Black Belt

Please log in to comment
0
Thank you for the response. I will work on shortening my drop-downs
Answered 07/28/2010 by: young020
Black Belt

Please log in to comment