KACE Product Support

Hi Everyone,

I am in the process of prepping a Windows 7 Image to load up to KBOX 2000. I am now on Image version 5 (as in 5 attempts) due to some issues with the Unattended file I was using.

I have cleared them all up, but cannot get rid of this last message that keeps happening: "Windows could not parse or process unattended answer file [Specialize]".

To give you an idea of what I am attempting I do the following:
1)Log into a fresh install of Windows 7, using crtl-shift-f3 to get into Audit mode.
2)Fully patch the OS.
3)Install software specific to our Agency
4)Setup the Administrator profile (local).
5)Copy the unattend file onto the C:\ and run sysprep /generalize /oobe /shutdown etc.

That part all works fine. No errors reported.

However on a reboot of the newly sysprep'd OS, it goes into a boot loop. It will generate the error message above first (after it finishes installing all devices, etc.), and restart. Then on restart it will advise that the OS restarted at a critical point, and is now damaged.

I think it has something to do with the CopyProfile=True setting but not 100% sure. I am going to try again, based this KB article from MS: http://support.microsoft.com/?id=973289, where it appears you must use full path to run sysprep...don't know why that would make a difference, but I have seen posts from other indicating the same.

On that note the MS article advises that the PC should be allowed to boot up (run sysprep with /reboot instead of /shutdown) to verify that the copyprofile worked. Does that not mess up the image to KBOX? Or if it works, do I sysprep it again?

Anyway...I am at a loss right now, so any help would be great.

Hutch