Hi, im new at gpo deployment as i come from unix/linux environments.

Ive managed to deploy acrobat 6.0.1 via gpo. Everything done "by the book", literaly speaking "the ultimate administrators guide to windows server 2003" :D. (i assigned acrobat to computer, not users).

However, i was so happy with this 1st achievment that i decided to log on as administrator to the testlab pc where acrobat was installed and uninstall it just for the pleasure of rebooting and watching it reinstall again.
To my surprise, when the pc rebooted acrobat did not reinstall.
I tried to use the "all tasks/redeploy package" option from the context menu of the acrobat package in software gpo, but it still does not reinstall.
¿HOW DO I GET ACROBAT BACK ON THE COMPUTER?
Im thinking (but not too convinced) that it could be possible that as an administrator uninstalled the app, windows must asume that this pc is some kind of exeption and does not redeploy this particular software to it. Could this be?

Ive read quite a few of the most recent threads and have found nothing on the "redeployment" topic. could this be because there is not much too it, or because once win admins have software deployed they, unlike me, cautiosly "sit on their hands"?

thanks in advance
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Hi,

That is the correct and expected behaviour.

It basically comes down to the concept of assigned applications. They are required applications and as such are required to be able to used on that machine. Even though you have uninstalled the application, the advertising hooks of the app are still there. I suggest try to get a pdf onto your machine even when it is "uninstalled state". Double-clicking the PDF file will perform a full repair of Acrobat and put it back on, automagically.

So, when you uninstalled it, you didn't uninstall it really, which is why it doesn't put the application back on when you restart!
Answered 05/13/2004 by: MarkS
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Hi MarkS,

I´ve tried what u said. I clicked on a .pdf on a network share and windows showed the standard "choose program from from a list or use the web service to determine a program to open the file" radio buttons. (Maybe your idea would work if acrobat were assigned to user and not to the computer, which is my case).

I´ve use the resultant set of policy on the gpo for that computer and it shows that the acrobat package is assigned to it.

I´ve checked the event viewer and there are no errors. "application management" only reports success at applying the new software policy configuration.

The windows installer service is now loading on "automatic" not "manual". Do you think this could be the problem. I´ve tried both with no success.

ACORBAT DOES NOT REINSTALL
Answered 05/14/2004 by: Goma_2
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Obviously, its a tad hard to diagnose your problem from here but that is the way it works! Did you try what I said above as both a "normal user" as well as administrator?
Answered 05/14/2004 by: MarkS
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yes, i tried both. Windows has no knowledge of what to do with .pdf extensions.

one thing i notice however, is that after running the "resultant set of policy" on the DC, the window that appears with the results, shows both "user" and "computer configuration" expandable lists (with the correct settings inside), but intead of the "gear" symbol on their icons, there is a "warning" symbol (yellow triangle with an exclamation mark in it). I dont know what this is, but smth must not be running well.

ill try deploying other apps and uninstalling them with gpo, then redeploy them.
Answered 05/14/2004 by: Goma_2
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Now it works.
What i´ve done is:
1: "remove" the package from the gpo computer configuraton.
2: "add" the package to the gpo user configuration. I was then able to install the app through the "add or remove" / "add new programs" manager.
3: remove" the package from the gpo user configuraton.
4: "add" the package to the gpo computer configuration again. Now it redeployed. It also uninstalls when i "remove" it from the gpo and reinstalls automaticaly when i add it to the computer configuration again, BUT IM NOT UNINSTALLING IT LOCALY AS ADMIN EVER AGAIN.
Answered 05/14/2004 by: Goma_2
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I am glad you got it back but you may have try a simpler approach. As MarkS pointed out, the GPO managing it still thinks it is there. Just force full re-install by calling the installer service. The important note is the GUID of Acrobat as this will target the specific application.

msiexec.exe /FAMSU {AC76BA86-7AD7-1033-7B44-000000000001}
Answered 05/20/2004 by: Disman_ca
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I Had a similar problem with MS Office 2003 deployment. I thought that I would just uninstall this app. on my xp test ws and then reboot. My GP just installed a "fake" Office
and ignored any further option. Your tip with the msiexec.exe seems pretty neat but does not work in my case, as the GUID of my msi is no longer present on the machine.
I have the feeling that uninstalling per hand does not work and uninstalling per GPO is very very dodgy as this will uninstall office on the 250 machines in my network.
I would be gratefull for any ideas.
Answered 07/19/2004 by: chrismk
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