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I have isntalled App-V (SoftGrid) 4.2 in my test environment and the installation process went smoothly. Unfortunately the 'SoftGrid Virtual Application Server' service is not running. It immediately stops when I manually try to start the service.

In the 'sft-server.log' file has "1219 System Dispatcher Successfully Shutdown" repeatedly (I can include the entire log file if necessary).

When I attempt to refresh the server from my desktop client I receive the following error:
"No connection could be made because the target machine actively refused it.
Error Code: 42200F-19D0472A-0000274D"

I believe the problem ultimately lies in the SoftGrid VAS service not running, but I'm not sure where to go from here. Any and all help is GREATLY appreciated!!!
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Increase the log level in the registry on the virtual application server to Debug. It should be more descriptive as to what is broken.

http://support.microsoft.com/kb/931584
Answered 09/29/2008 by: kkaminsk
Ninth Degree Black Belt

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Hi Tliffick,

Try to check Dependencies, follow the below links,I'm hopeful that it will resolve your issue.

http://support.microsoft.com/kb/931584

http://support.microsoft.com/kb/930730/en-us

Regards
Srikanth
Answered 09/29/2008 by: srikanthkhatri
Senior Yellow Belt

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I have followed the instructions and verified everything in KB931584 & KB930730 and my problems remains. It looks like it maybe a permissions issue attempting to connect to the database. After I increased the logging level I receive the following in the sft-server.log:

[2008-09-30 09:03:49.916] - 4032 3772 SW_MessageHandler::Open - - - - 5 - "Initialization complete."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x0, State: IM006, Text: [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed"
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::MapError - - - - 5 - "Got unknown error code: 5701."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x1645, State: 01000, Text: [Microsoft][ODBC SQL Server Driver][SQL Server]Changed database context to 'SOFTRICITY'."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::MapError - - - - 5 - "Got unknown error code: 5703."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::HandleError - - - - 5 - "Error 0x1647, State: 01000, Text: [Microsoft][ODBC SQL Server Driver][SQL Server]Changed language setting to us_english."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.931] JHS-BOPP 4032 3772 SW_SQLDataConnection::SetTimeout - - - - 5 - "SetTimeout () called on unopened object."
[2008-09-30 09:03:49.947] JHS-BOPP 4032 3772 SW_ADSDataConnection::Open - - - - 5 - "Server on AD Domain"
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_ADSDataConnection::Open - - - - 5 41560 "Logon User Failed (0x569) (1385)"
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_DataConnectionPool::Open - - - - 5 - "Failed to open connection."
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_DataConnectionPool::Close - - - - 5 - "Close () called on closed object."
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_DataAccess::Initialize - - - - 5 - "Failed to open configuration pool."
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_SystemDispatcher::fini - - - - 4 41218 "Shutting down System Dispatcher ()"
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_SystemDispatcher::fini - - - - 0 41219 "System Dispatcher Successfully Shutdown."
[2008-09-30 09:03:50.009] JHS-BOPP 4032 3780 SW_MessageHandler::Close - - - - 5 - "Shutdown complete."

Where should I go from here?
Answered 09/30/2008 by: tliffick
Yellow Belt

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[2008-09-30 09:03:49.947] JHS-BOPP 4032 3772 SW_ADSDataConnection::Open - - - - 5 - "Server on AD Domain"
[2008-09-30 09:03:49.994] JHS-BOPP 4032 3772 SW_ADSDataConnection::Open - - - - 5 41560 "Logon User Failed (0x569) (1385)"

Based on what I see I would check the local secutiy event log on the VAS server. If you are using a service account for the virtual application server service it may not be set up correctly.
Answered 09/30/2008 by: kkaminsk
Ninth Degree Black Belt

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Looks like it has to do something with Account which is being authenticated by SQL server. In your SQL server do you see user by name <Server_Name>$? For example if you have installed management server service on server "AppVirtSer" then "AppVirtSer$" user should be member of SQL server. And "AppVirtSer$" should have "db_owner" right on SoftGrid database.
Answered 10/08/2008 by: kapil.kathuria
Orange Belt

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