Slow K1000 Performance After Upgrade to 5.5
Anyone else upgraded their K1000 to the 5.5 release yet? We have a decent size environment (~4,900 clients - Windows / Mac mix) running in vSphere 5.1. System running very sluggish. First noticed when nightly maintenance went from under 1 hour to over 3 hours. Most inventory related queries are very slow. We have a support ticket open and while the team has been helpful in pointing out a few things on our side (e.g. some SmartLabel SQL queries which were taking a lot of time, trimming our asset history, etc.) we're still left with a feeling that something's not quite right.
BTW, I just noticed when updating my support ticket that the K1000 code version on https://support.kace.com/common/about.php is v5.3.47927. Perhaps I shouldn't be so gung-ho to upgrade ;-).
There have been many hotfix patches supplied by KACE support. Make sure you mention the exact problems to support and have them escalate. Known patches that have been given out to resolve these issues are. k1_hotfix_5.5_K1_13891_script_quoting_20130910.kbin k1_hotfix_5.5_K1_14050_HD_slowdown_20130909.kbin k1_hotfix_5_5_K1_14047_HD_column_sort_20130912.kbin k1_hotfix_5.5_K1-13919_20130830_UI_Freeze.kbin