I attempting to build a silent install for Adobe Acrobat DC for distribution via SCCM.

I have my install sequence down and working but if this runs while the end user has a Microsoft Office application open it errors out.  From what I can figure the issue it with the Adobe ribbon add-ins, if I use the Acrobat Customization Wizard and pull out the office add-ins problem solved.  But I need to have this feature enabled for my user community

I would prefer not to run any kill commands and have this install run while the user is logged in.

Here is my install sequence.

"%SCRIPTDIR%\Exceptions\ExceptionDeployer.exe" --workflow=install --mode=pre

"%SCRIPTDIR%\BUILD\Setup.exe" -mode=silent -action=install

"%SCRIPTDIR%\Exceptions\ExceptionDeployer.exe" --workflow=install --mode=post

"%SCRIPTDIR%\AdobeSerialization\AdobeSerialization.exe"

 

Thank you

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Hi,
I don't think that you can get around *not* killing / asking the users to close office.
Have you considered using PSAppdeployment toolkit? This would "wrap" your installation script and allow you to "prod" the users into closing Office before installing Acrobat... You acrobat installation would run silently as required, you'd only have the pop-ups / dialogues to "ask" the user to shut-down their office

Cheers
Phil
Answered 02/16/2016 by: Pressanykey
Red Belt

  • So the Adobe installation will run as the SCCM user account and check to see if office is running. How does this app put a message on the screen for the user that is currently logged on?
    • Hi,
      I've never used the PSAppDeploy toolkit in a live environment (SCCM) so I suggest you try it out on your test bed.
      Our solution has this functionality OOTB so I've never needed it.
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You can write a script which would check for office running service, if its running will prompt the user to close the office running application as Adobe installation needs to happen. Once closed will install the adobe silently.
Answered 02/18/2016 by: apptopack
Red Belt

  • So the Adobe installation will run as the SCCM user account and check to see if office is running. How do you script putting a message on the screen of the currently logged on user?
    • You can use VBScript to accomplish this which will check for running office, if so will prompt the user. After user closes the office app, adobe will install.
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Why not delivery the Office components using Active Setup ?  Have you checked whether the Office automation object(s) can help with this also?

Answered 02/20/2016 by: EdT
Red Belt

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