Hi,

I am working on "Unicenter ServicePlus Service Desk Client 6.0" application. I have installed this setup.exe with /s command. But I am not able to uninstall this application silently. If any body knows about this, please give me the answer.

I have checked the switches of setup.exe. It is not having switches for uninstallation.
After installing the source it is having one uninstall string which is pointing to the below hive.
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{B418BF2F-7D3D-46FC-A74C-0D4C6F90DBB6}
But this is not silent. I have tried by giving /s command for this also. Its not working.

Could any body have the answer for this.

Thanks
Sanhivi
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Yes.. ditch the crappy setup.exe and repackage it as an MSI - assuming there isn't a usable one already :)
Answered 05/19/2010 by: MSIPackager
Third Degree Black Belt

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IDriver is installed by ISScript - a thorn in most packagers backside. You might try to see, when the setup is run, if it puts the MSI into a temp folder. If so, just snatch that and make an MST for it. Then you will be able to install and uninstall it silently.
Install:
msiexec /i <the name>.msi transforms=<the name>.mst ISSETUPDRIVEN=1 /qb (or whatever silent switch you want.
Uninstall:
msiexec /x {GUID} /qb (or whatever silent switch you want)

If there isn't an MSI, I agree with Rob (MSIPackager)
Answered 05/19/2010 by: bearden3
Purple Belt

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