I am using SCCM 2007 to package RealPlayer I am trying to create a silent install for RealPlayer 16.* This is what I've accomplished so far.

- Retrieved the alternate installer (this way I can use switches i.e. /s )

- In the script it deletes the Icon, supresses the EULA

But I'm getting this one issue.

Everytime I run the advertisement I get this issue. It only occurs on end-user accounts who don't have admin rights (which is everyone!) I've researched this issue and I can't find anything for SCCM, I've come across solutions for manual installs but that isn't my issue.

I'm confused because its running as the system and not user but still gives me this error.

Any help would be appreciated :)

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try to run the installer manually with the system account. you can use psexec (http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx) to do this.

  1.  open cmd as admin
  2. go to the location of the psexec.exe file
  3. typ: psexec -isd cmd.exe
  4. a new cmd opens, and run the installer
  5. the installer will now run as system

this method can be used to determine of the installation is really working with a system account.

Answered 09/11/2013 by: petryb
Third Degree Brown Belt

  • @petyrb I was really hoping that would install it but I get the exact same error...again
  • Do you have a specific need for RealPlayer? I only ask because I find a lot of clients that can use another utility to play sound or video files. It just might be easier for you to cross this one off your ToDo list!
    • i think VLC is more adequate to do the media job these days, and i found it easier to package/sequence
  • @vjaneczko I thought the same thing so I made a few calls to see if those users really needed it...turns out half of them didn't even know they had it installed. Although I believe it might have been a firewall issue.
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