I was wondering if there is a limit on how many users can be imported and used within the service desk?

We are wanting to move from footprints and use the kace service desk. We currently have about 53,000+ customer accounts we would like to import from our LDAP for self service reasons. Would there be a problem with this many accounts?
0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity


There is no static limit that I know of, but you should definitely verify with DellKACE support.
Answered 03/09/2011 by: airwolf
Tenth Degree Black Belt

Please log in to comment
You would be able to import this many users but in terms of performance the best gauge might be real-world examples. Can anyone reading this with more than 10,000 users comment?
Answered 03/09/2011 by: GillySpy
Seventh Degree Black Belt

Please log in to comment
I've seen more than 30,000 imported without issue; obviously that many user logged in at the same time WOULD be a performance hit though. I hope this is a K1200? That's got beefier hardware that would lend itself a bit better to a large user base like that. Not saying the 1200 would be required, or wouldn't take a performance hit, but it's a possible better match.
Answered 03/09/2011 by: cblake
Red Belt

Please log in to comment