Service desk not accepting attachments from OSX clients
It appears that every/any attachment is being rolled up into a winmail.dat file once it hits KACE. Attachments from Windows clients work as expected. Any thoughts?
On the SERVER (Exchange 2007/2010) Turn off RTF at (Organization>Hub Transport> Remote Domain. On the CLIENT - Select Tools | Options...from the menu. Go to the Mail Formattab. Under Compose in this message format:, make sure either HTML or Plain Textis selected. Click Internet Format. Make sure either Convert to Plain Text format or Convert to HTML format is selected under When sending Outlook Rich Text messages to Internet recipients, use this format: Click OK. Click OK again.