Run a cmd line from a link or bat to install a network printer
I'm looking for a way to automate the installation of newtwork printers. I would like to have a list of printers in a knowledge base item that the end user can click on a name and the printer will install. We have our users move around the building alot.
I can install the printer via cmd "rundll32 printui.dll PrintUIEntry /in /n\\server\printer"
Can i create a html doc to put in the knowledge base, with the printer name that is a 'hyperlink' of sorta that will run this cmd line?
Or even point it back to a .bat that lives on the server with that cmd line.
Thanks for the help
Community Chosen Answer
You could create an Online script to do it. Then create a new item in the user portal (service desk>software library) for the user to click. You can even get creative and restrict it to labels based location/user so they do not see unnecessary printers.