I was given the task to set up RSA device to start deploting images. I check on the notes that KACE has on their web site and everything was going well intill I link K2000 main server and K2000 RSA. I got this error "K2000: RSA version is lower than appliance can support error". I downloaded the ovf file again and same issue. Has anyone got this error, and how can I resolve it.

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  • What version is your K2?
  • We have version 3.5.80613
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On the main k2000 go to the maintenance page and check for updated ovf files and then download that file after it updates.

Answered 11/18/2013 by: SMal.tmcc
Red Belt

  • When I downloaded the ovf from main KACE 2000 it was downloading version 3.3.35375. When I tried to link RSA and main KACE 2000 is when I got error. After I check for RSA OVF Imaged updates, it downloaded the correct version and I was able to link RSA. The confusion was that I was reading outdated instructions from Dell KACE, thanks for the help
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