Looking for help from anyone who has successfully created a transform for rightfax 9.0 - client installation or some suggestions on what to analyze and help solve my problem.

I am trying to successfully create a transform that will install the rightfax9.0 client in /qb mode on an XP PC, but at the moment it seems that my transform is somehow not properly installing the features and fax server settings specified in the property table. Strange thing is, that when I run the msi and mst without /Q mode and click "next" to all options the installation works fine?
This is the first time i have come across a problem like this after creating a transform.

-extracted Dot net and rightfax msi's from an admin install
- used install tailor to generate MST
-used WPS 6 to disable and enable required features using Installation Expert/features view
- Selected features CLIENT
- Print driver
- Fax Util
- Fax-Util_International
- Outlook
- Outlook_International

I have tried to install the app with /qr to see if it would get around it, but no luck.
i have been looking to see if there is some relation between the InstalExecuteSequence and InstallUISequence that might reveal the problem but i guess my inexperince at resolving these types of problems with transforms isnt helping at the moment.

Any suggestions would be helpful
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The Rightfax9 install does not allow for hidden dialog boxes. Each time you hit next it populates a field in the property table that sets up the installation. Because you are hiding those boxes with /qb you are not allowing for the install to have all of the the information that it requires and it fails. Some of these dialogs are created by custom actions within the msi itself and require correct responses.

You will need to make sure that the properties are correctly set in your .mst file in order for it to work.
Answered 01/19/2006 by: MSIMaker
Second Degree Black Belt

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Jim wrote: You will need to make sure that the properties are correctly set in your .mst file in order for it to work.

To do that you should install the MSI with the /l*v parameter once with the /qb and once without.
At the end of the log all properties with their value at install time are shown.
When you compare the two logs you should be able to figure out what needs to be changed/added.
Answered 01/20/2006 by: ZhuBaJie
Orange Belt

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I have been presented with the same dilemma using "Install taylor" from Wise package Studio 6.0
I was looking for a solution to a similar problem posted in here in nregards to rightfax ("This package does not support hiding dialogs")
Even though this issue and the one I put between parethesis are not related at least you point me in the right direction as to how to identify what's changing and what's not. I already created the two msi.logs from my application msi install (Microsoft CRM 3.0), pre and post but, I really do not know what to look for.

would you be kind enough to tell me what signs i should be looking for? and if possible can I send you the logs so you can take a look at them?

Answered 02/17/2006 by: EdTheFixer
Yellow Belt

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