Hello -

I ran a detect all patch process, not knowing the ramifications of doing so. Now, all of my reporting is inaccurate since it is displaying patches for applications that we do not have deployed. (Examples include 7-Zip, etc.)

Is there anything that can be done to "undo" that detect job? Or, clear all patch history and perform a rescan? If necessary, I will reimage and start over, but would like to avoid that if at all possible.

Thanks!

Eric

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  • Hi All - Thanks for the tips. Much better than what Kace support said the only option was.
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You can delete the record in Kace. It will recreate itself as a new one a few seconds after. On the new record there will be no patch.
Answered 06/14/2014 by: dugullett
Red Belt

  • Eric,

    Keep in mind, that you will also need to change your settings so this doesn't happen again. You likely have Detect Disabled Patches enabled (on your Patch Subscription) page. You may also have Software Installers enabled. I haven't found much use for either of these two settings.

    Ron Colson
    KACE Koach
  • Do you have instructions on how to delete the record in kace?
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Yes, you can delete the Device record On K1 and the patch history will be cleared.
Answered 06/15/2014 by: AbhayR
Fourth Degree Black Belt

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