Report by Location
I need to setup a report that I can run on a monthey basis that will show my how many Helpdesk tickets have been opened by Location. Under User Details, Custom 4 is setup with the users Location. I walked through the Report Wizard but didn't see any way to use Custom 4 as a query field. If someone has done this before, can you let me know the script you used to get the info? Of if someone can tell me how to use the Report Wizard and query the Custom 4 field? Thanks.
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